Online Programs  

Online English for Hospitality
30-hour Certificate Program

images hospitality  
 Quick Info 
30 hours online

Level: Beginner to Intermediate     
Start date: 
Any Monday
Tuition: $299 CAD

Take our Free Online English Test to find out if this program is suitable for your level.

You can Register online for this program.


Program Information:

Why Study Online English for Hospitality?

  • 1. Start your journey of learning online English for Hospitality and build your career today!
  • 2. Gain confidence using English for working in international hotels.
  • 3. Study from any city in the world at your own pace.
  • 4. Repeat any section of the course you wish and learn more deeply.

What Your Program Includes?

  • 1. Unlimited access to module-based online interactive software with the latest technology for the duration of your program.
  • 2. Personal instructor assessing your progressand supporting you with any questions you may have.
  • 3.  Your original printed certificate mailed to you by international post upon successful completion of all program modules, assignments, and assessments.

Program Description

Within tourism, 75% of jobs are in hotels and restaurants.  Online English for Hospitality is an interactive program designed to help you learn the fundamentals of working in the hospitality industry.  By studying this program, you will learn not only new language skills, but most importantly how to practically apply them in everyday hospitality-related situations.  This program will help you to understand and communicate with guests in different parts of the hotel, such as the front desk and the restaurant, as well as on the telephone.

Learning Outcomes

There are 4 modules in this program; each module is more difficult than the last. There are 4 units in each module.  Topics covered in this program include:

Module One

  • Answering the telephone
  • Taking reservations
  • Answering questions
  • Dealing with requests
  • Taking a message

Module Two

  • Receiving guests
  • Asking for information
  • Polite requests
  • Presenting information
  • Replying to guests

Module Three

  • Giving directions inside the hotel
  • Giving directions outside the hotel
  • Taking orders
  • Delivering room service
  • Recommending and comparing

Module Four

  • Dealing with complaints
  • Receiving payment
  • Payment queries
  • Farewell guests

Schedule and Fees

Tuition Fee: $299 CAD

30 hours of study approximately

30 Days access to the interactive software (students can study at a faster pace if they wish).

This program can be extended.  After 30 days of study, if a student needs more time to study, this program can be extended for a fee of $50 CAD / 30 Days.

Admission Requirements

This program is suitable for students with a Beginner to Intermediate level of English.

Start Dates

You can start this program any Monday.

Test your English

To find out if this program is suitable for your level, take our Free Online English Test. After completing this 25-minute test, you will receive an automatic e-mail with your score results. We will then send you another e-mail with a list of suitable programs for your level.


You can register online to apply for this program.


* All fees are in Canadian dollars.